– It’s the Avenue, I’m taking you to 42nd Street! –
by Urs Koenig, PhD, MBA, Redpoint Coaching
Most of us understand the importance of leading by example. Often, however, we forget, that we are constantly on stage. And I mean constantly: from the minute you walk into the office in the morning until you leave at night, you are sending signals to your people about what is desirable behavior and what is unacceptable.
Our colleague and leadership teacher Jim Hessler writes in his excellent book “Land On Your Feet, Not On Your Face, “Just showing up as a leader can be hard work. Think of the thousands of interactions you’ll have with others in the days and months ahead. In the morning you’ll have to choose a parking space: even this is a form of interaction. Perhaps you’ll hold the front door open for a fellow employee-or not. You’ll walk to your desk or office a certain way-briskly or casually, smiling or frowning, greeting colleagues along the way or lost in your own thoughts …”
Leading executive coach Marshall Goldsmith compares leadership to Broadway theater, “I am inspired by great theater. Every night, great performers pour their hearts into each production. Some have headaches, some have family problems, but it doesn’t really matter. When it’s show time, they give it all they have. Although it might be the thousandth time an actor has performed the part, it might be the first time the customer sitting in the fourth row has seen the production. To the true performer, every night is opening night.
Like great actors, inspirational leaders sometimes need to be consummate performers. When they need to motivate and inspire people, they do it. It doesn’t matter if they have a headache. They do whatever it takes to help their organization succeed. When they need to be ‘on’, like the Broadway stars, it’s show time.” Click here for Marshall’s complete article.
Throughout the work day people in your organization will look for clues from you about how you the business is doing, how you are feeling and what it all means for them.
And it does not end there. Think business travel, office parties and semi-social gatherings. Remember: the show is always on and you are constantly on stage!
Have you ever thought out loud in front of your team about the pros and cons of launching a particular new service or product next year?
Later on, were you surprised to find rumors spreading throughout your business that you just decided to launch that very product next quarter? If so, you fell into the trap of underestimating how closely people are listening to every single word you are saying (and then not afraid to put their own spin on it and spread the word).
If you happen to be a leader who thinks through difficult issues by talking about them, you need to be particularly mindful about what, how and with whom you are sharing your ‘thinking out loud’. Remember, you are not thinking out loud from the 20th row but from up on the main stage!
Here are your two take-aways:
- Be self aware (maybe the most important leadership skill) that your people are observing you constantly and are picking up on every little thing you do or do not do. They see everything: the good, the bad and the ugly and are constantly asking themselves: what does this mean for me? You are the leader of the pack and NOT one of the pack!
- Even the most successful and experienced Broadway actors are nervous before every show. In fact, some argue the nervousness is a key ingredient to really be at their best during the show. Similarly, being on the leadership stage can be scary and uncomfortable. Accept and embrace the tension. It keeps you at your best!